Vodafone Uganda Launches Voice and 4G Data Services

Posted on | August 26th, 2016

Sunday, February 08, 2015:

Vodafone Uganda has today commercially launched voice and 4G LTE high-speed data services. Vodafone’s 4G high-speed data services will initially be available in Kampala and Entebbe and the company plans to rapidly expand its 4G footprint to other cities. Customers outside Kampala & Entebbe will initially have access to 2G and in some areas 3G services.

Vodafone Uganda is part of the global telecoms group Vodafone which has mobile operations in 26 countries and partners with mobile networks in 54 more, including the largest footprint of 4G networks across Europe.

As part of its launch, Vodafone Uganda announced the launch of unlimited data plans which is targeted at the business & individual customers. Offering unlimited data plans for consumer market is a first in the Ugandan market. Price for the monthly unlimited plan starts from only UGX149k per month that is less than UGX5k per day. For this price, customers can enjoy unlimited downloads, surfing and streaming at great speeds. This introductory offer will be available for a limited period only. During this period, new Vodafone Uganda customers that purchase a monthly unlimited plan will also receive one of Vodafone’s 4G LTE data devices for FREE.

“We have listened to the consumer,” said Jackie Namara, Head of Marketing at Vodafone Uganda. “Customers say the entry price for mobile devices is too high and we have lowered it. They have requested for the option to pay a fixed daily, weekly or monthly price for data without worrying about running out of bundles and we have introduced the Unlimited Plan”

Jackie further commented that, “We have not forgotten those users that want to keep using data bundles. They say it is unfair to lose data they’ve already paid for. This is why we are giving customers who purchase any of our monthly bundles starting from only UGX19,900 the option to carry-forward unused data.”

For voice customers, Vodafone Uganda has launched a new promotion dubbed ‘Talk is free on 0723’, guaranteeing free “on-net” Vodafone to Vodafone calls when they load airtime of UGX 3,000 or more.  Voice customers can also choose their preferred Vodafone 0723 number on the Vodafone website at mynumber.vodafone.co.ug

According to Tage Rasmussen, the acting Chief Executive Officer for Vodafone Uganda, “Vodafone services are designed for individual users, small-to-medium businesses, as well as large organizations that desire reliable and fast connections that are well priced.”

“Our offers are in line with the Vodafone promise of delivering worry-free solutions to our customers,” said Tage, the acting CEO.

Vodafone Uganda’s 4G network operates in the 2.6 GHz range, delivering high capacity and reduced network congestion. In addition, the network technology adopted by Vodafone Uganda is able to optimize data downloads, giving a better and more reliable Internet experience for customers using data-intensive services like video streaming.

Customers wishing to take up Vodafone Uganda’s 4G data services will need a compatible 4G device (USB modem, Mi-Fi, Indoor router, Smartphones or Tablet). Customers on existing 3G devices can also enjoy 4G services by using the Wi-Fi functionality on their devices to connect to a Vodafone Mi-Fi or Indoor router.

Official opening of Vodafone Kololo Hill store as part of the launch of an extensive retail launch

Vodafone Uganda is also officially opening its flagship retail store in Kisenmenti. Located at Plot 1, Kololo Hill Drive in Kampala, the store brings a different shopping experience for communication services in Uganda providing a space where customers can freely browse Vodafone’s range of data devices, smartphones and tablets. Customers can touch and feel any of these devices and get the full 4G experience whilst in-store.  Sales representatives in the Vodafone stores are fully trained to help customers make the right choice for their voice and data needs.

The official launch of the Kololo Hill store is part of the launch of the Vodafone Uganda retail network across Kampala and Entebbe, which includes five other Vodafone stores with a similar experience, over 50 Dealer channels where customers can buy and activate data or voice services and over 500 indirect retailers where customers can buy and activate SIM packs.  Customers can purchase recharge cards from across the Vodafone retail network as well as load airtime using PayWay or mobile money.

For more information on Vodafone’s retail network visit www.vodafone.co.ug/where-to-buy.


Notes For Editors
For further information, please contact Vodafone Uganda Media Relations on +256 759 800 326 or [email protected] /www.vodafone.co.ug/contact-us

About Vodafone Uganda
Vodafone Uganda is Uganda’s latest communications provider, offering 4G-LTE high-speed broadband data services in the greater Kampala area and nationwide 2G/3G voice service. Vodafone Uganda started offering data services in Kampala and Entebbe in November 2014 and launched commercial operations in February 2015.

Vodafone Uganda is a Partner Market operation of Vodafone Group, one of the world’s largest telecommunications companies, providing a range of services including voice, messaging, data and fixed communications. Vodafone has mobile operations in 26 countries, partners with mobile networks in 54 more, and fixed broadband operations in 17 markets. As of 30 September 2014, Vodafone had 438 million mobile customers and 11 million fixed broadband customers. For more information, please visit: www.vodafone.com.

Vodafone Uganda is also part of the Afrimax Group, which has 4G License footprint covering 12 countries and 222 million people across Africa. For more information, please visit www.afrimaxvodafonepartner.com.

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